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Dailey Blog

Hi, I’m Hugh Dailey, President and CEO of Community Bank & Trust of Florida and welcome to my blog. I’ll be posting articles with insights and information on financial and banking trends, along with other issues important to our customers and people living in the communities of North Central Florida. I’ve been in banking for over 30 years and I’ll draw upon this experience to post information that will help readers keep up with today’s fast-paced changes in financial services and the overall economy.

07/22/2016: Real Customer Service

Customer service can be hard to define. However, when we receive good customer service it is usually greatly appreciated. We expect good customer service when we go to a grocery store or a fine dining restaurant. You should expect excellent customer service when you go to your bank as well. But what about when you […]

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07/07/2016: Learning New Words

A wise man once said “You should learn something new each day.” Bankers used to read financial newspapers every morning to learn about the current events and how they would shape the economy. Today, Bankers spend a lot of time reading online about the economy. Now economic news streams across the internet in real time […]

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06/06/2016: Lifetime Skills

I hope everyone is enjoying the summer. Growing up in Ocala, I remember several things from our childhood.  Many of my summertime memories involved water.  I remember our parents taking the family to the beach, fishing, boating, waterskiing and even the annual canoe trips down the Juniper Run.  Our family was always comfortable around water […]

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