09/19/2017: Be Proactive in Protecting Your Private Information

Personal information and your identity should be kept private. It should be up to each individual to decide if any personal information should be shared at all. Every time that you apply for credit, make a major purchase, request insurance or get medical services you must agree to provide some level of private information or decide not to get the services. 

Unfortunately, no matter how hard you try to keep your private information personal and confidential you are prone to be violated by companies like Equifax and many others that do not protect your private information. You will find our advice about taking a proactive approach to keeping your personal information private and confidential in this letter that we have created to inform our customers of the breach.



Dear CBTFL Customer,

Recently, Equifax announced a major data breach. The breach exposed the personal information of approximately 143 million Americans. The information stolen includes consumers’ personal identification information. There is no evidence of unauthorized access to consumers’ credit reporting databases.

To be clear, Community Bank & Trust of Florida was not compromised and your information was not stolen from our bank. However, we take the security of our customer information very seriously, and we are providing you with suggested steps you can take that may help protect your personal information. Following this unprecedented breach, we are also asking our customers to be extra vigil and report to us any suspicious activity in your Community Bank & Trust of Florida accounts by calling 1-888-388-1007.

To help protect your identity and personal information, we strongly encourage our customers to take the actions noted below:

  • Review your account statements to spot any suspicious transactions. You can also monitor your account activity online at any time at www.CBTFL.com.
  • If you spot any suspicious transactions, please contact us immediately at 1-888-388-1007
  • Consider if you should place an initial fraud alert on your credit report (see https://www.consumer.ftc.gov/articles/0275-place-fraud-alert).
  • Consider if you should freeze your credit file (see https://www.consumer.ftc.gov/articles/0497-credit-freeze-faqs).
  • Review  your credit reports for accuracy. Call any one of the three credit reporting agencies to receive your free annual credit report or visit www.annualcreditreport.com.
  • You should also contact the credit reporting agencies to notify them of any suspected fraud or identity theft.

If you believe you are the victim of identity theft, contact your local law enforcement office and/or your state attorney general. Finally, you may also want to consider reviewing information about recovering from identity theft, which is available from the Federal Trade Commission (FTC) at https://www.identitytheft.gov/ or by calling 1-877-IDTHEFT (1-877-438-4338). The FTC also offers general information to protect your online presence at https://www.consumer.ftc.gov/topics/privacy-identity-online-security.

If you would like more information on the breach, you can go to www.equifax.com. Equifax has also established a dedicated toll-free number to answer questions you may have about the Equifax data breach and its effect on your personally identifiable information. You may call them at 866-447-7559.