Privacy Practices
The directors, management, and staff of Community Bank & Trust of Florida are concerned about and respect the privacy of customers'/consumers' personal financial information. We understand that our customers furnish sensitive information to the bank in the course of daily business, and the bank is committed to treating such information responsibly. We are committed to providing the highest level of security and privacy regarding the collection and use of our customers' personal information, as well as personal information of all consumers who visit our financial institution and website. The bank will take all the necessary steps to safeguard sensitive information that has been entrusted to us by our customers. Under no circumstance will Community Bank & Trust of Florida provide account or personal information regarding our customers to outside companies for the purpose of independent telemarketing or direct mail marketing. The following privacy policy and disclosure outlines our bank's practice regarding personally identifiable financial information for consumers and those consumers who become our customers.
Confidentiality and Security of Nonpublic Personal Information
At Community Bank & Trust of Florida we protect consumer privacy by ensuring that only employees who have a business reason for knowing information have access to it. The bank restricts access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you. The bank will maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public information
Types of Information the Bank Collects
At Community Bank & Trust of Florida we collect nonpublic, personal information about you from many sources, including the following:
If You apply For a Loan or a New Account: We collect information we receive from you on applications or other forms. We may ask you to provide information about your financial status, such as employment, income, monthly expenses, and assets. In most cases you would give us this information in person, by mail, or through our web site. If we need information regarding your credit and repayment history, we use third party sources such as consumer reporting agencies and other creditors
Once You Become a Customer: We collect information about your transactions with us, our affiliates, or others. We maintain information about your transactions with Community Bank & Trust of Florida, including account balances, investments, repayment history, and other account information
Consumer Reporting Agencies: We collect information we receive from a consumer reporting agency. In accordance with standard banking industry practice, and as allowed under federal and state law, Community Bank & Trust of Florida provides data about customer loan repayment and transactions to these agencies
Nonpublic, personal information does not include that which is available from government records, widely distributed media, or government-mandated disclosures
Nonpublic Personal Information We Disclose
We do not disclose nor do we reserve the right to disclose, any nonpublic personal information about our customers or former customers to anyone, except to other nonaffiliated third parties as permitted by law.
About "Cookies"
To provide better service and a more effective website, we may use "cookies" as part of our websites' interaction with your browser. A "cookie" is a small text file that is placed on your hard drive by the web server. Our cookies do not collect personal information, and we DO NOT use cookies to determine who you are or your email address.
Cookies are commonly used on websites and do not harm your computer in any way. The use of cookies with Online Banking is necessary for security purposes and is required to access the system. Our use of cookies is for user authentication purposes only.
How Email is handled
We retain the content of your email, your email address and our response to your email so that we can more effectively handle any follow-up questions. This practice is also utilized to meet legal and regulatory requirements.
Regular non-encrypted email is NOT secure. DO NOT use regular email to transmit personal information or account information. You may contact us by phone, postal mail or by visiting one of our branch offices. If you are a customer who has access to Online Banking you may use the 'Customer Service' section in Online Banking. All communications established directly from the general Community Bank & Trust of Florida website should be considered unsecure and should not contain any confidential or personal information.
If you feel you have been a victim of email or online fraud please
contact us immediately at 1-352-369-1000 or email us at fraud@cbtfl.com.
|
|
|
